If you sell services (or anything, for that matter) and extend credit to your customers, collecting your receivables is something you likely need to do.  Making collections calls can be super awkward; we don’t generally like having to ask for money that is rightfully ours to begin with. It is uncomfortable for the asker and the askee… Here are…

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With the ratio of household debt to disposable income climbing to a staggering 163% as of late, personal budgeting is of increasing importance to the financial health of Canadians. Creating a budget is one thing, but sticking to it is another story altogether. Here are some simple steps that will help develop, and more importantly,…

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Of course different things work for different people, but these steps could probably apply to most of our busy, distracted, multi-tasking, first world lifestyles. In a Harvard Business School survey, 94% of working professionals reported working more than 50 hours per week and nearly half said they work more than 65 hours per week. What…

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Pinnacle has the good fortune of having a new team member join us this month (welcome Melissa).  Something we have learned over the years as we’ve grown and shrunk and grown again, is how important a robust orientation for new team members is.  We know that the best people can choose to take their brain…

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I thought we were going paperless. So why were we still using so much paper? Almost 10 years ago our office implemented “paperless” files. The decision arose partly out of a concern for the environment but mostly from the realization that we were spending a lot of money on: Storage – physical filing cabinets, office…

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If you are anything like me, you need a reminder if you are going to get anything done on time.  Fortunately for me, there aren’t any consequences to missing my hair cut appointment – save for looking like a bit of a hippy. Dealing with CRA is a different ball game.  If you owe CRA…

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Many small businesses face a common dilemma regarding financial reporting. They want to minimize tax, which means reporting low income. But they also want to keep their banker happy, which means reporting high income. I often need to counsel clients that they can’t have it both ways. Or can they? Construction contractors can have it…

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I’m typing this from Crete.  Where I will spend the next 5 months, or longer.  The Mediterranean Sea beckons mere steps from my apartment, the smells and sounds of new adventures and experiences entice.  And something is not right.  My world is in a state of turmoil, my mind is racing, I am anxious, worried,…

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In the last few years, there has been an explosion of new technology in the business application environment. I recently attended a conference where some of these software applications were on display. One speaker at this conference likened the recent “app explosion” to the Cambrian explosion of roughly a half-billion years ago when life on…

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Recently, I moved from Castlegar to Kelowna and began working remotely again. The transition to a remote office was smooth this time as I had a prior stint with it a couple years ago. Undoubtedly there are some obstacles to overcome, but for me, the benefits definitely outweigh any minor inconveniences. Learning to work remotely…

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